support-ticket-triage

Overview

Triage one inbound support ticket in a single call: language, sentiment, category, a duplicate check against tickets you already have open, and an escalation brief ready to hand off. Built for support ticket routing, customer service triage, help desk automation, and ticket classification where an agent needs to route, tag, and dedupe before a human sees it. Composite: one call runs detect-language + sentiment-analysis + classify-text + duplicate-ticket-detect + escalation-brief + pii-redact in

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