Card network dispute reason code lookup & Visa Compelling Evidence 3.0 (CE3.0) r...

{ "method": "GET", "queryParams": { "code": "13.1", "network": "visa" }, "type": "http" }

{ "example": { "as_of": "2026-10-25", "disclaimer": "Educational reference and automated checklist only; not legal advice.", "matched_guide": { "category": "Consumer Dispute — Merchandise/Services Not Received", "code": "13.1", "compelling_evidence_checklist": [ "Independent carrier tracking (UPS, FedEx, USPS, DHL) showing status 'Delivered' to the exact city/ZIP/address entered at checkout.", "Signed proof of delivery (POD) or carrier delivery photo." ], "network": "visa", "prevention_tactics": [ "Send automated shipping confirmation and out-for-delivery emails/SMS with tracking links.", "Require signature confirmation on orders over $250-$500." ], "title": "Merchandise / Services Not Received", "what_it_means": "Cardholder states they paid for physical goods or services that were never delivered by the agreed date." }, "rebuttal_letter_structure": [ "1. Executive Summary (3-4 bullet points: Order ID, Transaction Date, Amount, AVS/CVV match, Delivery Date & Tracking Number).", "2. Timeline of Events (chronological table from checkout -> fulfillment -> delivery scan -> post-delivery usage/support contact)." ], "requested_code": "13.1", "requested_network": "visa" }, "type": "json" }